EcoBike Terms and Conditions

The terms “EcoBike,” “we” and “our” refer to EcoBike Cycling Vacations, an Israeli corporation, which offers and operates all the trips listed herein. All trips are offered subject to EcoBike standard terms and conditions on our website and by request. Please review the terms and conditions carefully prior to completing your reservation. Some of these terms and conditions are set out below to draw your attention to the fact that our obligations to you are limited.

Prices, Reservations and Payment
Our prices are in U.S. dollars. We charge a single supplement to individual travelers who wish to ensure that they have private rooms throughout a trip. To reserve your trip, we require a deposit of 15% of the tour’s price per person. The balance of your payment is due 45 days prior to departure. If reserving your trip within 45 days of departure, full payment is required. To complete your reservation, you must complete, sign and return a Traveler Information Form and an Acknowledgement of Risk, Release and Indemnity within 14 days of the receipt of your confirmation package, which will include these forms. These forms include additional terms and conditions of travel, including limitations of our obligations to you. Prices for our trips are quoted as part of the trip design process, and are not final until final payment has been received. 

Cancelling/Switching Trips
If you must cancel your reservation, the fees for doing so are as follows:

DAYS PRIOR TO DEPARTURE CANCELLATION FEE

Should you cancel your reservation more than 95 days in advance of the departure date, the entire 15% per person deposit is transferrable as a future trip credit to be used by the same traveler towards a EcoBike trip departing within 24 months of the original trip cancellation date. This credit cannot be extended beyond 24 months but may be transferred to another trip only once. Between 65-95 days prior to your original departure date, you may transfer to a different trip in the same calendar year upon payment of a fee of US$250 per person. If you cancel this subsequent reservation, then the cancellation fees applicable shall be the higher of the cancellation fee on your original reservation or the cancellation fee on the trip to which you transferred. Within 60 days of departure, the regular cancellation fees will apply.

Cancellation Insurance
We strongly recommend you purchase cancellation insurance to protect yourself from unexpected circumstances that may cause you to cancel your trip. You may notify us of your decision to decline travel protection, or if we do not receive payment for the travel protection at the time of your final payment for the trip, we will assume that you have declined it.

Cancellation by EcoBike
EcoBike reserves the right to cancel any trip at any time for any reason determined in our sole discretion, including if there are too few participants, or if the quality of the trip or the safety of travelers is judged by EcoBike to be compromised. In such a case, refund of payments received by EcoBike shall constitute full and final settlement. In the event of cancellation, EcoBike is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs.

Eligibility
We require that travelers be at least 18 years of age (at time of travel) on all trips, with the exception of “Young Adult” aging 13+ and “With the Kids” trips aging 5+

Preparing for Your Trip
Our trips entail risks—and rewards—beyond those encountered at home. We count on our travelers to ensure they are healthy and fit; to read our pre-trip materials about clothing, training and medical requirements; and to appreciate that in Israel local living standards, practices, services and accommodations may slightly differ from those in North America or Europe.

Travel Documents and Passports
EcoBike is not liable for any expenses or costs arising from any traveler being prohibited from entering a country scheduled to be visited on a trip.

External Travel Services
EcoBike may recommend the services of external travel companies or other support services in response to requests made by travelers for services outside of the scope of a EcoBike trip. Although we endeavor to recommend only companies that provide the highest levels of service and work closely with them to try to obtain special treatment for EcoBike travelers, we do not guarantee the services provided by third parties. EcoBike is not liable for any injury, expenses or costs arising from any services, or lack thereof, provided by neither any third party nor the standards of care which travelers experience when using those services.

Health
By sending a deposit toward your trip purchase and returning your Traveler Information Form, you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers and that you have received all appropriate or necessary vaccinations indicated by your proposed trip. Please consult your doctor.

Insurance
Before travelling on a trip, we strongly recommend you review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and dependants, in case of any loss of property or illness, injury or death.

Limitation of Liability, Release and Indemnity
When pricing each EcoBike trip, we strictly and expressly rely on each traveler to read, sign and return our standard Acknowledgement of Risk, Release and Indemnity form. This document will be sent to you after you have paid your initial deposit. If you wish to review it prior to sending your deposit, you may review it on our website at www.ecobike.com. Please read it carefully. The document must be completed and returned to us at least 65 days prior to the trip’s departure. Our receipt of the completed and signed form will complete your reservation.*

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