Tour Conditions

 

EcoBike Terms and Conditions

The terms ‘EcoBike’, ‘we’ and ‘our’ refer to EcoBike Cycling Vacations, an Israeli entity, which offers and operates all the trips listed herein. All trips are offered subject to EcoBike standard terms and conditions which will appear at the bottom of each tour reservation. Please review the terms and conditions carefully prior to completing your reservation. Some of these terms and conditions are set out below to draw your attention to the fact that our obligations to you are limited.

 

Prices, Reservations and Payment
Our prices are set in New Israeli Shekels. Prices for our trips are quoted as part of the trip design process, and are not final until final payment has been received.

 

Payment & Cancellation Policy for daily tours (up to 24 hours)

Full payment for the tour will be done via Paypal or by wire transfer

 

Cancellation Policy

Date of booking to 96 hours prior to tour – 500 NIS penalty
96 hours or less- full payment is required
No-show or cancellation en route-full payment is required
No charge is incurred if you wish to change your reservation for a daily tour to a different day as long as you provide notice of not less than 7 days before the original tour departure date.

 

Deposit\Payment\Cancellation Policy for multiday tours (over 24 hours)

Deposit & Payment Policy

Upon confirmation of quotation-$500USD per person non refundable deposit to hold the space
60 days prior to tour departure- rest of the payment

 

Cancellation Policy
Date of booking to 60 days prior to arrival-no charge except deposit
59-30 days prior to arrival- $500 + deposit
29-15 days prior to arrival- $750 + deposit
14-10 days prior to arrival- $1000 + deposit
10 days or less prior to arrival- no refund
No-show or cancellation en route-no refund

 

Cancellation Insurance
We strongly recommend you purchase cancellation insurance to protect yourself from unexpected circumstances that may cause you to cancel your trip. You may notify us of your decision to decline travel protection, or if we do not receive payment for the travel protection at the time of your final payment for the trip, we will assume that you have declined it.

 

Cancellation by EcoBike
EcoBike reserves the right to cancel any trip at any time for any reason determined in our sole discretion, including if there are too few participants, or if the quality of the trip or the safety of travelers is judged by EcoBike to be compromised. In such a case, refund of payments received by EcoBike shall constitute full and final settlement. In the event of cancellation, EcoBike is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs.

 

Preparing for your trip
Our trips entail risks and rewards beyond those encountered at home. We count on our travelers to ensure they are healthy and fit; to read our pre-trip materials about clothing, training and medical requirements; and to appreciate that in Israel local living standards, practices, services and accommodations may slightly differ from those in North America or Europe.

 

Travel documents and passports
EcoBike is not liable for any expenses or costs arising from any traveler being prohibited from entering a country scheduled to be visited on a trip.

 

External travel services
EcoBike may recommend the services of external travel companies or other support services in response to requests made by travelers for services outside of the scope of a EcoBike trip. Although we endeavor to recommend only companies that provide the highest levels of service and work closely with them to try to obtain special treatment for EcoBike travelers, we do not guarantee the services provided by third parties. EcoBike is not liable for any injury, expenses or costs arising from any services, or lack thereof, provided by neither any third party nor the standards of care which travelers experience when using those services.

 

Health 
By sending a deposit toward your trip purchase and returning your Traveler Information Form (for multiday tours only), you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers and that you have received all appropriate or necessary vaccinations indicated by your proposed trip. Please consult your doctor.

 

Insurance
Before travelling on a trip, we strongly recommend you review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and dependants, in case of any loss of property or illness, injury or death.

 

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